drink coffee. be happy.

Shipping Policy

Internet orders that are received by noon Eastern Time typically ship that same day.  We have about an 80% fulfillment rate of this policy, but we’re working to get it up to 100%.  Remember that we roast coffee AFTER the order is received, so on a particularly busy day (like a Monday), a few orders that are complicated don’t make it out until the next day.

We use Priority Mail for most orders, but if your order weighs less than 13 ounces it will ship first class mail.  If it weighs more than 40 pounds, it might ship via UPS.

We rarely ship on Saturday.  Orders made on Friday afternoon will probably not be roasted and shipped until Monday.

We understand the importance of shipping on time ALL orders received the weekend of December 20th.  We will do everything in our ability to ship out 100% of the orders received by noon the 22nd, by Monday end of business.  It is extremely likely that orders shipped the 22nd will be received by Christmas regardless of destination.  Most of the United States are in 1 and 2 day shipping zone from us.  Just remember that the USPS does not put a guarantee on its delivery dates, and both volume and weather this time of year can slow things down.

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